Search for tag: "Kaltura Support Portal"

Part 6 - Kaltura Customer Support Portal: Using The Chat Widget

In this video, we will review how the chat widget in the Customer Care Support portal and quickly reach out to one of our live support agents.

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From  Roy Cheled 0 likes 18 plays

Part 5 - Kaltura Customer Support - Closing A Case

In this video, we will review how a support case or ticket can be closed.

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From  Customer Training 0 likes 98 plays

Part 4 - Kaltura Customer Support: Tracking Support Cases

In this video, we will review what a customer should do upon submitting a support case or ticket.

From  Customer Training 0 likes 44 plays

Part 3 - Kaltura Customer Support - Creating A New Case

In this video, we will review how a customer can open a new support case or ticket, and what details they need to fill in before submitting it.

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From  Customer Training 0 likes 87 plays

Part 2 - Kaltura Customer Support Portal: Knowing Your Way Around

In this video, we will review all the resources available to you from the Kaltura Customer Care support portal.

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From  Customer Training 0 likes 38 plays

Part 1 - Kaltura Customer Support Portal: Accessing the portal

In this video, we will review how to sign in to the Kaltura Customer Care Support portal.

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From  Customer Training 0 likes 107 plays