Search for tag: "Kaltura Support Portal"
Part 6 - Kaltura Customer Support Portal: Using The Chat WidgetIn this video, we will review how the chat widget in the Customer Care Support portal and quickly reach out to one of our live support agents.
From Roy Cheled
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Part 5 - Kaltura Customer Support - Closing A CaseIn this video, we will review how a support case or ticket can be closed.
From Customer Training
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98 plays
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Part 4 - Kaltura Customer Support: Tracking Support CasesIn this video, we will review what a customer should do upon submitting a support case or ticket.
From Customer Training
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Part 3 - Kaltura Customer Support - Creating A New CaseIn this video, we will review how a customer can open a new support case or ticket, and what details they need to fill in before submitting it.
From Customer Training
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87 plays
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Part 2 - Kaltura Customer Support Portal: Knowing Your Way AroundIn this video, we will review all the resources available to you from the Kaltura Customer Care support portal.
From Customer Training
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38 plays
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Part 1 - Kaltura Customer Support Portal: Accessing the portalIn this video, we will review how to sign in to the Kaltura Customer Care Support portal.
From Customer Training
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107 plays
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