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In this video, we will review how the chat widget in the Customer Care Support portal and quickly reach out to one of our live support agents.
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In this video, we will review how a support case or ticket can be closed.
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In this video, we will review how a customer can open a new support case or ticket, and what details they need to fill in before submitting it.
Article Link
https://knowledge.kaltura.com/help/kaltura-admin-management-kaltura-customer-care-portal-user-guide Article display
Yes
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In this video, we will review all the resources available to you from the Kaltura Customer Care support portal.
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In this video, we will review how to sign in to the Kaltura Customer Care Support portal.
Article Link
support.kaltura.com Article display
Yes
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In this video, we will practice How to change a question and answer in the Kaltura Help Page
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In this video, we will review how to install the Kaltura Help Page.
Article Link
https://knowledge.kaltura.com/help/help-page-guide Article display
Yes
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