Search for tag: "support"

Kaltura Customer Support Portal: Using The Chat Widget (6)

In this video, we will review how the chat widget in the Customer Care Support portal and quickly reach out to one of our live support agents.

From  Roy Cheled 15 plays

Kaltura Customer Support - Closing A Case (5)

In this video, we will review how a support case or ticket can be closed.

From  Customer Training 88 plays

Kaltura Customer Support: Tracking Support Cases (4)

In this video, we will review what a customer should do upon submitting a support case or ticket.

From  Customer Training 38 plays

Kaltura Customer Support - Creating A New Case (3)

In this video, we will review how a customer can open a new support case or ticket, and what details they need to fill in before submitting it.

From  Customer Training 68 plays

Kaltura Customer Support Portal: Knowing Your Way Around (2)

In this video, we will review all the resources available to you from the Kaltura Customer Care support portal.

From  Customer Training 31 plays

Kaltura Customer Support Portal: Accessing the portal (1)

In this video, we will review how to sign in to the Kaltura Customer Care Support portal.

From  Customer Training 71 plays